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CompSci
| Social Software | 2003-10-09 08:00:29 GMT | | Arnold Kling quotes Clay Shirky. It is too early in the AM for me to make sense of this, but I'll come back to it later. |
| | "If a group has a goal, how can we understand the way the software supports that goal? This is a complicated question, not least because the conditions that foster good group work, such as clear decision- making process, may well upset some of the individual participants. Most of our methods for soliciting user feedback assume, usually implicitly, that the individual's reaction to the software is the critical factor. This tilts software and interface design towards single-user assumptions, even when the software's most important user is a group." |
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